Experience Exceptional Printer Support in Illinois
Enjoy a one-of-a-kind depot service center that allows companies with multiple locations the ability to ship their offsite printers back to our facility for total printer support in Illinois, including refresh and redeployment. This minimizes the amount of new equipment that needs to be purchased for hard-to-service areas and also gives our customers the ability to rotate their fleet to ensure the highest level of performance in the field.
Our service center also acts as a storage facility for all high-mortality parts, replacement devices, and recycling materials. No matter what the need, we are prepared to provide it anywhere in the country within 1-2 business days. The EZ Print National Account Program includes these services at no cost. Please contact us for further information on how we can help keep your fleet as up to date as possible.
Time and Materials
We strive to provide every level of printer support to our customers. In addition to our EZ Print program, we offer technical support on a per-call basis. Our network of technicians can reach your office within 4-6 business hours upon booking an appointment with us. We guarantee the highest level of professionalism as we assess the problem and develop the appropriate process for resolution.
If the issue has a known solution at the time the call is placed, the technician will arrive with the necessary parts to completely resolve the problem. If an assessment is needed prior to resolution, we will ship the parts needed within 1-2 business days. Please contact us for further information on hourly rates and the cost of parts.
National Footprint
We serve every major and minor market in the continental US. Whether you need a toner shipped, a printer serviced, or a part delivered, we can get it delivered. We have a network of over 19,000 technicians throughout the 50 states, along with six strategically placed distribution facilities for compatible cartridges.
We believe in taking a proactive approach to providing the most effective support across a large geographic territory. We can reserve inventory at each of our distribution facilities to ensure available delivery and can pinpoint lead technicians for each of your sites. Please contact us to find out how we can service all of your nationwide offices.